Oakley Vault

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4.7

( 8 reviews )

Fashion, Accessories, Department Stores

Open 10:00 AM - 08:00 PM See Hours

8111 Concord Mills Boulevard Suite 266, Concord, NC 28027, United States

+1 7497-956-02

Oakley Vault is a well-known brand that offers a wide range of high-quality sunglasses, apparel, and accessories for sports and outdoor activities. With a focus on innovative design and advanced technology, Oakley Vault has become a popular choice for athletes and outdoor enthusiasts around the world. The brand is known for its stylish and functional products that provide both protection and performance. Whether it's skiing, cycling, or simply enjoying the outdoors, Oakley Vault has the right gear to meet the needs of its customers. As a trusted name in the industry, Oakley Vault continues to deliver exceptional products that combine style and functionality, making it a go-to choice for those who seek high-performance gear for their active lifestyle.

Reviews

4.7/5

8 reviews

5 stars

4 stars

3 stars

2 stars

1 stars

Adventures with blue man

March 22, 2024

I absolutely love this store and the employees that work there! 2 weeks ago was our first time in an Oakley store and we made a purchase, I left a good review with Oakley that day because our experience was so awesome. There was an issue with the glasses I picked which was my fault. I went in today and they helped me find what I needed and fixed the issue that I was having with ease. I have yet to meet someone in that store that wasn’t kind and helpful. Bennett was there to help us both times and is wonderful! He’s helpful, knowledgeable, kind, patient, ect. If you are looking for a great location this is the one!

Candle cat

March 22, 2024

EDIT: I went back in after I cooled off and asked them if they could just switch the lenses out to "create" the pair that I was told was available. They did, so not totally unhappy now. Wish they could have suggested that in the moment. Upgrade to 3 stars. Was at a different mall looking for a specific pair of Holbrook sunglasses. They didn't have any so I called the Oakley Vault in Concord Mills. I asked the gentleman if they had a pair with: Holbrook XL, Ruby Lense, a non orange O logo, and either matte black or matte camo black frames . He said they did. So I drove 30 minutes there, and guess what? They didn't have them. He said they have the frames he said they had, and the lenses, but not the actual glasses I told him I wanted. My request wasn't very difficult. He said they could order them for me of course. I feel like they'll tell you anything on the phone to get your foot in the door.

Joshua e. hernandez

March 22, 2024

Walked in to have my Half Flaks adjusted, very nice Girl added new nose pieces so I in turn purchased new lenses.

Greg mccallum

March 22, 2024

Great customer service and friendly staff. Will definitely return back to the store in the near future for more purchases

Maxi ko

March 22, 2024

I recently visited the Oakley store at the Concord Mills location. My three son and I were greeted as soon we entered the store. Shortly after looking around we found a few styles we liked. The cool thing was we were not helped by just one rep. The whole team working helped us put together the glasses my boys wanted. They were all very happy with their purchases. Our experience was so great that after meeting back up with my wife and daughter in the mall, we went back to the store and bought my daughter a new pair as well. When we return the store manager himself help us and was great. The best instore customer service I've seen in a long time. Well done.

Critical masterpiece

March 22, 2024

I just want to say concord mills is overwhelming busy and stressful in my opinion, however, I will always go out of my way to come to this store. Prices are incredible, sales are impossible to beat and the staff have always been so friendly, they literally go above and beyond for the customer. They have helped me over the phone and in store, they will search for whatever size or style you have in mind. Its refreshing to see a group of people so intent on making your visit a great one and they all seem genuinely happy to help. Shop here and I promise you will be so happy you did!

James mcpartland

March 22, 2024

Enjoy purchasing items at this store. Ethan and the other associates were friendly and they helped us locate all the latest styles and sizes. Very informative on all the sales that were available during our visit. Always stop at this store whenever we are at the mall. Thanks again to the crew for an awesome customer experience!

Northern seal coating

March 22, 2024

Robert was extremely helpful and knowledgeable! This was our first time in an Oakley store and he helped us get our 2 boys their first pair of Oakley glasses!!